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Safety Protocols

Keeping Our Community Safe and Secure. 


If an Earthquake or Other Disaster Occurs While Your Child is:

Emergency Communications

Please do not call the school office. Phone lines, if working, will be used for emergency communication. We will contact all parents via e-mails, posts on our website, and announcements on social media within a matter of moments in case of emergencies. 

Please ensure that all contact information remains current with the Student Affairs office staff at

We are committed to communicating with families as quickly and accurately as possible during emergencies, especially if the incident will affect drop-off, pick-up, or dismissal times. Depending on the situation, we will communicate information with parents using:

  • Emails 

  • Website posts

  • Announcements on social media. Follow us on Twitter (@HorizonJapanIS) and Facebook.

  • Telephone, if operable.

During any incident, our school staff will be focused on ensuring the safety of students and employees. Multiple calls from families can take staff away from responding to the crisis at hand. While we know it’s hard not to know what’s happening, please wait to receive information from your principal and avoid spreading rumors or speculation, especially on social media.* No child will be dismissed from school unless a parent or approved designee comes for him or her. All parents or approved designees who come for their children must show picture identification before signing out the student.


Emergency Information

Read “Safety Tips for Foreigners” by the Japan Tourism Organization and download their “Safety Tips” at:

Stay Safe with NHK WORLD-JAPAN

Download the NHK World app which provides Japanese government emergency alerts, including “J-Alerts” in English to your cell phone.





Sign up for the City of Yokohama Disaster Prevention Information Mailing List (English) at:



Japan Meteorological Agency

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